View These Crested Butte Lodging & Property Management Reviews
Why do so many rental places have such p*ss poor lighting? There were no lights over the dining table and even in August we found the place needed far more or brighter lights.
Nice big deck, W facing so hot in summer. Loved that there was no carpet and had great hooks for hanging coats just inside the unit. Unit was clean - yeah!
Parking close was sometimes a challenge during the day, as there is an Urgent Care on the ground floor and many maintenance vehicles seemed to use the lot also. Is definitely close to the slopes, if you come here to ski.
Response from Crested Butte Lodging & Property Management, Inc.
Thanks, Kay! We appreciate your comments and happy to hear that you overall enjoyed the condo. We'll share your feedback and look into some added lighting. And you're right, the location can't be beat during the ski season!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Janet! We know we will see you again, soon!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at Axtel. We are pleased to hear that you found everything so enjoyable! We hope that you will visit us again, soon!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed your stay. TIP: The wifi provided by the building is for basic internet access. We'll update this if there is an upgrade to the condo. Also, the building is ski-in/ski-out, so you will hear the machinery. The slopes are typically groomed daily regardless of snowfall. If you are a light sleeper, we suggest ear plugs accompany your trip in the winter!Was challenging to find the entrance to the condo - would have appreciated more specific instructions. We never did find our ski locker and management company did not know either
Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Carla! We appreciate you taking the time to share your experience at the Axtell Condominiums. We are sorry to hear that you had some difficulty finding the condo after-hours. We do provide a welcome letter and map with highlighted instructions in your late arrival packet. For some, a verbal description of how to get there may be easier to understand. We are open 7 days a week and are happy to provide these steps over the phone as well. There is ski storage provided for the entire building in a northeast closet, closest to the ski slopes. It is first come first serve, locked, but accessible to all that stay at Axtell. There are other private ski storage options available, just call to ask. We appreciate your feedback and hope that you will visit Crested Butte again!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Betsy! We are pleased to hear that you enjoyed your stay and Matt was so helpful. We hope that you will visit us again!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Teresa! We are happy to hear that you enjoyed the location and amenities of the condo. We do supply all our rentals with wash clothes and all other towel supplies. We apologize if they were difficult to find or possibly overlooked. Our staff is available 24/7 if something doesn't seem just right or you have any requests. We are always happy to accommodate. Thank you for your feedback and we hope to host you again.Response from Crested Butte Lodging & Property Management, Inc.
Well thank you, Donald! We are happy to hear that enjoyed the location of the condo! We'd be happy to host you again!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience. The location is indeed quite nice, right at the base of the Silver Queen Lift. It can be a chore to move luggage to and from the unit, but like you said, once settled there's lots of room for everyone to spread out. We are awaiting parts for repair of the specialty sauna and so please do not consider this as an amenity when booking for the time being. We'll assess some of your other suggestions where we might be able to improve the kitchen inventory. We appreciate your feedback very much and hope that you'll visit us again!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Rob! We are pleased to hear that you found your trip enjoyable. We would be happy to host you on your next trip!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Axtell condo. The location sure is hard to beat, right at the base of the ski lifts. There are quite a few stairs, so future renters, please be aware. We include our check-in instructions in our rental agreement that is signed prior to arrival. They are also available on our website all of the time, on the homepage. Always feel free to reach out to our staff that is available 24/7 for any questions that you may have. Thanks again for your feedback. We hope that you will visit again, soon.Response from Crested Butte Lodging & Property Management, Inc.
Thank you for the kind review. We always enjoy hosting your crew!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Axtel condos. We are pleased to hear that you enjoyed the location and the condo. We hope that you will come back and see us again soon!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Jeff! We are happy to hear that you enjoyed all of the amenities Black Bear Lodge and the condo have to offer. We would love to host you all again!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Chelsea! We're glad to hear that you enjoyed your stay at Black Bear. Not only should there be carts on the property for easy luggage delivery, but there is also an elevator accessible on all floors. We would be pleased to have you back!Response from Crested Butte Lodging & Property Management, Inc.
Thanks, David! Happy to host you as always. We love our return guests and can't wait to have you back!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Jim! We are pleased to hear that you enjoyed the condo and it's location. We would be happy to host you and your group again!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Kenneth! We are pleased to hear that you enjoyed your stay. The entire valley essentially has digital cable that is programmed from the HDMI input setting. Guests often times change this as it is not how most normal cable operates. We are happy to hear that our technicians were able to get it working for you! There was a known intermittent internet outage at the time of this stay and repairs have been made to keep you connected!The unit was very nice and as-advertised in most cases. We had a nice multi-generational visit with family.
Our only complaint(s) might be that the owner knew we were renting it in early October but did not update the listing or let us know the Hot Tub closed on 10/1. Other minor annoyances were that the cable-tv box did not work in the master bedroom, and the gas fireplace quit working after the first night. Lastly, if I were hosting a unit that slept 6 I would have two folding chairs onhand so that all 6 could eat together at the very large table (this shortcoming was evident in the listing pictures and known by us going in tho, so that's on us).
Overall a good stay with a few things that could be improved.
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We apologize that not all amenities are available year-round. We'll work on better communicating this to our future guests. Our staff is reachable 24/7 with maintenance technicians that can assist with these minor issues like the cable box and the fireplace. We appreciate all of your feedback for our future guests while booking their next trip.Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at Black Bear. We are pleased to hear you enjoyed everything about your stay. We hope that you will visit again, soon.Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you enjoyed all aspects of your stay. The location is great for skiing, just across the street from the West Wall lift. This property has added amenities like the indoor ski lockers and heated underground parking. We hope that you will visit us again, soon!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are happy to hear that you were pleased with all aspects of your stay. We can't wait for you to return!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience in Crested Butte at the Black Bear Lodge. We are pleased to hear that you enjoyed your stay and our services. Please come back and see us again soon!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you were happy with the location and our services. We appreciate your feedback and will assess the inventory for our future guests.Response from Crested Butte Lodging & Property Management, Inc.
Thank you so much for your kind review and taking the time to share it. We are pleased to hear that you've enjoy every aspect of your trip! Please come back and see us again soon.Response from Crested Butte Lodging & Property Management, Inc.
Thank you for sharing your experience at the Black Bear Lodge. We are happy to hear that you enjoyed your stay! Please come back and see us again, soon.Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at Black Bear Lodge. We are pleased to hear that you enjoyed your stay. Please come back and see us again soon!Response from Crested Butte Lodging & Property Management, Inc.
We are pleased to hear that you enjoyed your stay at the Black Bear Lodge. Please come back and see us again soon!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Melanie. We are sorry to hear that the fireplace and heat required a specialist and we were not able to remedy this immediately. Both have since been serviced and are working appropriately. Happy to hear that you otherwise enjoyed your stay! We appreciate our repeat clients and hope to see you again next year!Response from Crested Butte Lodging & Property Management, Inc.
Thank you very much, Jay! We're very sorry for the trouble at the beginning of your stay, but happy to hear that it was resolved pretty quickly overall. Otherwise, pleased that you enjoyed your stay. We would be happy to host you and your group again!Response from Crested Butte Lodging & Property Management, Inc.
Thanks, Tim! We are so happy to hear that enjoyed the location and the condo. We would love to host your group again!Thank you so much for placing us in this condo. Y’all are amazing. Absolutely, loved working with Tina she was the best!!!!
See you Next Year!!!
Sincerely,
Lisa Baxter
Response from Crested Butte Lodging & Property Management, Inc.
This is amazing, thanks Lisa! We are so pleased to hear that you loved everything about the condo. We also love our dear Tina and will let her know your praise. We can't wait to host your family again!Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Meredith! We are so happy to hear that you enjoyed the condo and its' location. We would be pleased to host you all again!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you enjoyed everything about your stay. We hope that you will visit us again, soon!Response from Crested Butte Lodging & Property Management, Inc.
Thank you for your review, Heather! We are pleased to hear you enjoyed your stay. Black Bear Lodge is not quite ski-in/ski-out but it is located just a short walk across the street to the West Wall Lift, only a few minutes away. We hope that you will visit again, soon!Location was convenient to west wall lift and right on the free shuttle route to get to the base area. Rooms were spacious and complex hot tub hit the spot after a long day on the slopes.
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you found all services 5 out of 5. We hope that you will visit us again, soon!Response from Crested Butte Lodging & Property Management, Inc.
Thanks for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you enjoyed the layout of the 4 bedroom. Please visit us again, soon!Response from Crested Butte Lodging & Property Management, Inc.
Thanks for returning to the Black Bear Lodge. We are please to hear of your repeat business. We can't wait to help reserve your next stay!Response from Crested Butte Lodging & Property Management, Inc.
We are pleased to hear that you enjoyed your stay. Thank you for reviewing the property.Management was very easy to deal with and helpful.
Definitely would recommend this property
Response from Crested Butte Lodging & Property Management, Inc.
Thanks, Tori! We would love to host you all again!