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Crested Butte Lodging & Property Management Reviews
Total Reviews: 4
Memorial stay
Review Date: 06/15/2022
Everything was great!
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Janet! We know we will see you again, soon!
Great location!
Marilisa
Review Date: 07/13/2021
My husband and I stayed for the weekend and found the condo to be very comfortable, clean, and in a fabulous location! We would definitely go back and recommend to others.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at Axtel. We are pleased to hear that you found everything so enjoyable! We hope that you will visit us again, soon!Clare
Review Date: 02/28/2021
Great location! The apartment was spotless and working with the MGMT company was a breeze! Right at the base of the mountain, perfect ski in and ski out spot. Also very close to the free shuttle that takes you into town. Will definitely stay here again!
Manager Response:
We are pleased to hear that you enjoyed all aspects of your stay. We can't wait for you to come back!
Great Ski-in/Ski-out Condo
Andrew
Review Date: 02/02/2021
We really enjoyed our stay. The check-in process was quick and easy. The best part about the condo is the location. Literally, walk down one flight of steps and around the building and you are staring at the 2 primary chairlifts at the base of CB. The unit is recently remodeled and very clean with a huge deck facing town and beautiful sunsets. 2 minor annoyances and a complaint. 1. The blinds are sheer and let in tons of light, not great for sleeping. 2. The wifi was spotty at best, not ideal if anyone needs to work a bit on vacation or watch streaming services on devices. 3. Every morning at 2am there was heavy equipment running in the parking lot with a loud backup alarm. It only snowed one night, so I'm not sure why the equipment ran every night. We did not get very good sleep between the light and noise. Still, I would recommend this condo to a small family looking for an affordable close ski condo.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed your stay. TIP: The wifi provided by the building is for basic internet access. We'll update this if there is an upgrade to the condo. Also, the building is ski-in/ski-out, so you will hear the machinery. The slopes are typically groomed daily regardless of snowfall. If you are a light sleeper, we suggest ear plugs accompany your trip in the winter!
Total Reviews: 1
As described
Carla
Review Date: 01/15/2022
Property was as described. Great location for skiing and short walk to bus to town. Bed was very comfortable and we enjoyed the fireplace.
Was challenging to find the entrance to the condo - would have appreciated more specific instructions. We never did find our ski locker and management company did not know either
Was challenging to find the entrance to the condo - would have appreciated more specific instructions. We never did find our ski locker and management company did not know either
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Carla! We appreciate you taking the time to share your experience at the Axtell Condominiums. We are sorry to hear that you had some difficulty finding the condo after-hours. We do provide a welcome letter and map with highlighted instructions in your late arrival packet. For some, a verbal description of how to get there may be easier to understand. We are open 7 days a week and are happy to provide these steps over the phone as well. There is ski storage provided for the entire building in a northeast closet, closest to the ski slopes. It is first come first serve, locked, but accessible to all that stay at Axtell. There are other private ski storage options available, just call to ask. We appreciate your feedback and hope that you will visit Crested Butte again!
Total Reviews: 6
Slope-side condo in Mount Crested Butte
Teresa
Review Date: 04/03/2022
Cute condo in a great location, easy access to slopes and to shuttle to Crested Butte. Good size for one couple. Hot tub was clean and great location, overlooking the slopes. Bath towels were very scratchy and had a stale odor. Pot holders were very dirty. No wash cloths. No kitchen towels.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Teresa! We are happy to hear that you enjoyed the location and amenities of the condo. We do supply all our rentals with wash clothes and all other towel supplies. We apologize if they were difficult to find or possibly overlooked. Our staff is available 24/7 if something doesn't seem just right or you have any requests. We are always happy to accommodate. Thank you for your feedback and we hope to host you again.Trevor
Review Date: 08/05/2021
Great little simple spot at the base of the resort.
Manager Response:
We appreciate you taking the time to share your experience. We would be pleased to host you again!
Katherine
Review Date: 07/28/2021
Perfect location. Super cute town. Would come again and stay there.
Manager Response:
Thank you for sharing your experience in Crested Butte. We are pleased to hear that you enjoyed your stay. We hope you'll visit again, soon!
Alan
Review Date: 07/21/2021
Very clean, kitchen well equipped, and super comfortable bed!
Enjoyed option to bike down mountain to town and catch free bus back up. Having a restaurant right outside the condo was also convenient.
Manager Response:
Thank you for taking the time to share your experience! We are pleased to hear that you enjoyed the condo and surrounding amenities. We hope that you will visit us again, soon!
Zach
Review Date: 07/19/2021
Comfy bed and great location. Wish I could have stayed longer. Would highly recommend.
Manager Response:
Thank you for sharing your experience in Crested Butte. We are pleased to hear that you enjoyed your stay. We hope you'll visit again, soon!
Ronnie
Review Date: 07/16/2021
Great Location, Clean little place. Very Updated. Good for a couple or a couple with 2 children
Manager Response:
Thank you for sharing your experience in Crested Butte. We are pleased to hear that you enjoyed your stay. We hope you'll visit again, soon!
Total Reviews: 6
The best location on the mountain.
Donald
Review Date: 02/01/2022
We had a great trip and enjoy this condo very much. The location was as good as it could get. The only way that it could have been better is if the ski lift dropped me off into my bed at the end of each day. But instead, we had to walk 40 feet to the Silver Queen Express Lift.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Well thank you, Donald! We are happy to hear that enjoyed the location of the condo! We'd be happy to host you again!
Ski-in, ski-out at the Silver Queen Lift
Terry
Review Date: 01/17/2022
The location of the condo was fantastic, literally right at the Silver Queen Express. This is only slightly challenging during move in / out, when you have to lug gear across snow and upstairs, as the condo access is on the mountain side. There was plenty of room for our group to spread out across the 3 floors. The bedrooms and bathrooms were well equipped. The kitchen ware could use some updating, as there was limited glass ware, and nothing capable of cleaning pots and pans. The concept of the in unit sauna was great, but we couldn’t figure out how to get it working. Maybe it works, but an instruction sheet would help. The on-site hot tub is tucked around the corner of building and isn’t very big, but was in good shape.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience. The location is indeed quite nice, right at the base of the Silver Queen Lift. It can be a chore to move luggage to and from the unit, but like you said, once settled there's lots of room for everyone to spread out. We are awaiting parts for repair of the specialty sauna and so please do not consider this as an amenity when booking for the time being. We'll assess some of your other suggestions where we might be able to improve the kitchen inventory. We appreciate your feedback very much and hope that you'll visit us again!
Axtel 417
Rob
Review Date: 01/10/2022
Enjoyable
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Rob! We are pleased to hear that you found your trip enjoyable. We would be happy to host you on your next trip!
Decent place to stay
Alissa
Review Date: 01/03/2022
The rental was in a great location, right in front of the lift. It’s up quite a few stairs, but for going to and from the slopes it wasn’t bad— it was a huge pain for loading and unloading the car though. The condo was clean and had most everything we needed & everything worked fine. The parking lot is small but we were always able to find a spot. All in all it was a great spot to stay, my only complaint is that we never heard anything from the management company for checking in. I had booked through VRBO and tried messaging them the day of check-in and never heard back. I finally had to Google the company to find a phone number and wait for their after hours (office closes at 5) receptionist to figure out how to get us in.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Axtell condo. The location sure is hard to beat, right at the base of the ski lifts. There are quite a few stairs, so future renters, please be aware. We include our check-in instructions in our rental agreement that is signed prior to arrival. They are also available on our website all of the time, on the homepage. Always feel free to reach out to our staff that is available 24/7 for any questions that you may have. Thanks again for your feedback. We hope that you will visit again, soon.
Logistic
Peak
Review Date: 09/21/2021
Awesome is the right place to relax and to get reals busy with the extensive area to walk and visit but the most awesome thing about it is their people they’re so kind and awesome! See you next time
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for the kind review. We always enjoy hosting your crew!
Wonderful true ski in ski out
Ryan
Review Date: 03/02/2021
Outstanding and very comfortable updated condo right off the main lifts. Cannot be closer. Higher end updates to the kitchen and bathrooms. Master shower and steam system was exactly what the doctor ordered. Very clean, would definitely stay again.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Axtel condos. We are pleased to hear that you enjoyed the location and the condo. We hope that you will come back and see us again soon!
Total Reviews: 16
late summer fly fishing trip
David
Review Date: 09/25/2022
excellent
My stay
Review Date: 02/15/2022
The condo was wonderful. Great location. Lots of space and quiet
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Jim! We are pleased to hear that you enjoyed the condo and it's location. We would be happy to host you and your group again!
Black Bear #210
Kenneth
Review Date: 01/23/2022
Overall great experience working with the Crested Butte team for coordinating the rental on this property. Only issues are with operating the tv cable system as it dose not work on tv's located in other rooms, even after calling the property management to come fix the system. Internet goes down on occasion and it is difficult to control the temperature inside the Condo, too hot even with the control turned off.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Kenneth! We are pleased to hear that you enjoyed your stay. The entire valley essentially has digital cable that is programmed from the HDMI input setting. Guests often times change this as it is not how most normal cable operates. We are happy to hear that our technicians were able to get it working for you! There was a known intermittent internet outage at the time of this stay and repairs have been made to keep you connected!
Beautiful location and nice place, that could be even better
Mark
Review Date: 10/07/2021
Beautiful Crested Butte location for fall hikes and leaf viewing.
The unit was very nice and as-advertised in most cases. We had a nice multi-generational visit with family.
Our only complaint(s) might be that the owner knew we were renting it in early October but did not update the listing or let us know the Hot Tub closed on 10/1. Other minor annoyances were that the cable-tv box did not work in the master bedroom, and the gas fireplace quit working after the first night. Lastly, if I were hosting a unit that slept 6 I would have two folding chairs onhand so that all 6 could eat together at the very large table (this shortcoming was evident in the listing pictures and known by us going in tho, so that's on us).
Overall a good stay with a few things that could be improved.
The unit was very nice and as-advertised in most cases. We had a nice multi-generational visit with family.
Our only complaint(s) might be that the owner knew we were renting it in early October but did not update the listing or let us know the Hot Tub closed on 10/1. Other minor annoyances were that the cable-tv box did not work in the master bedroom, and the gas fireplace quit working after the first night. Lastly, if I were hosting a unit that slept 6 I would have two folding chairs onhand so that all 6 could eat together at the very large table (this shortcoming was evident in the listing pictures and known by us going in tho, so that's on us).
Overall a good stay with a few things that could be improved.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We apologize that not all amenities are available year-round. We'll work on better communicating this to our future guests. Our staff is reachable 24/7 with maintenance technicians that can assist with these minor issues like the cable box and the fireplace. We appreciate all of your feedback for our future guests while booking their next trip.
Review
Sheldon
Review Date: 06/27/2021
Going to stay was very nice. The condo had everything we needed. We enjoyed it immensely
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at Black Bear. We are pleased to hear you enjoyed everything about your stay. We hope that you will visit again, soon.
Very nice condo for a ski trip
charles
Review Date: 03/22/2021
This condo is very well laid out and nicely furnished. Loved the big windows that looked out at the Westwall Lodge- a beautiful building- with the mountain beyond. Kitchen was well equipped and everything worked. Quite roomy overall-our group of five hade plenty of room. An access tunnel thru the Westwall Bldg (to the right facing the Westwall Bldg),literally just across the street, makes this a true Ski in-ski out property. Nice ski lockers at the ground floor makes coming and going a snap. Heated parking garage was a very nice touch. Overall we were very pleased with this property.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you enjoyed all aspects of your stay. The location is great for skiing, just across the street from the West Wall lift. This property has added amenities like the indoor ski lockers and heated underground parking. We hope that you will visit us again, soon!
Perfection!
Lindsay
Review Date: 02/28/2021
The Black Bear condo was fantastic. The kitchen was well-equipped, the rooms were quiet (you can't hear neighbors), and the humidifier in each bedroom was a lovely touch. We'd come back in a heartbeat! Thank you.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are happy to hear that you were pleased with all aspects of your stay. We can't wait for you to return!
Black Bear Lodge
David
Review Date: 02/07/2021
Scott was very friendly and informative. He got maintenance right on a problem and it was fixed in a few hours. This is my 3rd stay at Black Bear Lodge and it is the best location I have tried in the 40 years I have been coming to Crested Butte.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience in Crested Butte at the Black Bear Lodge. We are pleased to hear that you enjoyed your stay and our services. Please come back and see us again soon!
Great location and property management team
Joseph
Review Date: 01/06/2021
Condo is in an excellent location across from slopes and has a great functional layout. Property management very helpful with providing numerous sundries beforehand. Kitchen was lacking quite a few things (colander, oven mitts) and the unit needs just some general TLC and repairs. Also, the walls/ceiling must be very thin b/c neighbor noise level is quite loud. Otherwise, a great stay and property management was super responsive to the issues we had.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you were happy with the location and our services. We appreciate your feedback and will assess the inventory for our future guests.
New Year Ski Trip
Melanie
Review Date: 01/04/2021
It was a great experience! This company provides excellent service if you need something and the condo was perfect!
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you so much for your kind review and taking the time to share it. We are pleased to hear that you've enjoy every aspect of your trip! Please come back and see us again soon.
Michigan travelers
Review Date: 10/20/2020
Beautiful location,had a wonderful time!!!
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for sharing your experience at the Black Bear Lodge. We are happy to hear that you enjoyed your stay! Please come back and see us again, soon.
Thumbs up
Paul
Review Date: 10/19/2020
Summer getaway
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at Black Bear Lodge. We are pleased to hear that you enjoyed your stay. Please come back and see us again soon!
Very nice condo
Kim
Review Date: 10/05/2020
Beautiful condo, very clean. Easy location to town.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
We are pleased to hear that you enjoyed your stay at the Black Bear Lodge. Please come back and see us again soon!William
Review Date: 07/06/2020
Very clean well kept space that is very close to the resort and a short walk to the town shuttle.
Mason
Review Date: 03/16/2020
Stayed during the first weekend of the closing of America due to COVID-19. The place was great and right next to lifts , the rest of the trip was skewed so don't want to leave a review based on the circumstances at the time.
Ana
Review Date: 03/15/2020
Nice place great location close to slopes
Total Reviews: 10
Black Bear 305
Jay
Review Date: 02/09/2022
Had an issue with hot water (apparently a new boiler installed last summer having issues) for very first part of stay but not a huge problem. Overall a very good experience. Clean, well-equipped property in an above average location.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you very much, Jay! We're very sorry for the trouble at the beginning of your stay, but happy to hear that it was resolved pretty quickly overall. Otherwise, pleased that you enjoyed your stay. We would be happy to host you and your group again!
Location,location,location!
Review Date: 02/02/2022
Awesome unit, easy access to the mountain. The unit was very clean and had everything we needed! We would rent this unit again!
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thanks, Tim! We are so happy to hear that enjoyed the location and the condo. We would love to host your group again!
Black Bear #305
Lisa
Review Date: 02/02/2022
It was wonderful!!! Beautiful place. I would stay again. Even had a Keurig for us to enjoy our favorite coffee!! It accommodated us perfect. Love the set up with the rooms.
Thank you so much for placing us in this condo. Y’all are amazing. Absolutely, loved working with Tina she was the best!!!!
See you Next Year!!!
Sincerely,
Lisa Baxter
Thank you so much for placing us in this condo. Y’all are amazing. Absolutely, loved working with Tina she was the best!!!!
See you Next Year!!!
Sincerely,
Lisa Baxter
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
This is amazing, thanks Lisa! We are so pleased to hear that you loved everything about the condo. We also love our dear Tina and will let her know your praise. We can't wait to host your family again!
Awesome 4 BR Condo!
Meredith
Review Date: 01/14/2022
Great 4 BR condo right near the slopes! Easy short walk to West Wall lift. Great location. Condo has all the amenities you need for a comfortable stay.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you, Meredith! We are so happy to hear that you enjoyed the condo and its' location. We would be pleased to host you all again!
Perfect mountain retreat!
Review Date: 07/19/2021
We loved our stay at the Black Bear Lodge. It was conveniently located to downtown Created Butte. The condo was clean and had everything we needed for a comfortable stay.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you enjoyed everything about your stay. We hope that you will visit us again, soon!
Black Bear #305
Heather
Review Date: 04/07/2021
Loved this place it was nice!! If only it had been ski in ski out like I was looking for.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for your review, Heather! We are pleased to hear you enjoyed your stay. Black Bear Lodge is not quite ski-in/ski-out but it is located just a short walk across the street to the West Wall Lift, only a few minutes away. We hope that you will visit again, soon!
Great family vacation spot
Review Date: 03/28/2021
Black bear lodge was the perfect spot for our family’s annual spring break ski trip.
Location was convenient to west wall lift and right on the free shuttle route to get to the base area. Rooms were spacious and complex hot tub hit the spot after a long day on the slopes.
Location was convenient to west wall lift and right on the free shuttle route to get to the base area. Rooms were spacious and complex hot tub hit the spot after a long day on the slopes.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you found all services 5 out of 5. We hope that you will visit us again, soon!
Loved staying here
Ashton
Review Date: 03/23/2021
Our family really enjoyed our stay here! Loved having 4 bedrooms and bathrooms and two levels for all the space. Our rental was very clean.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thanks for taking the time to share your experience at the Black Bear Lodge. We are pleased to hear that you enjoyed the layout of the 4 bedroom. Please visit us again, soon!
Love Black Bear Lodge!!!
Stephanie
Review Date: 03/20/2021
This was our second stay at Black Bear Lodge!!! We love how close it is to the lifts, and the Colorado Lodge feel makes it the perfect escape to the mountains. This will always be our first choice to stay in crested butte. Can’t wait to come back.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thanks for returning to the Black Bear Lodge. We are please to hear of your repeat business. We can't wait to help reserve your next stay!
Fun
Review Date: 02/03/2021
Great
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
We are pleased to hear that you enjoyed your stay. Thank you for reviewing the property.
Total Reviews: 5
Great Location
Review Date: 04/18/2021
Clean and comfortable. Kitchen is well stocked. The kids loved the loft. Layout is a bit odd (fireplace in the stairway), but the photos are all accurate. Totally worth it for the location. This is a true ski-in/ski-out. We skied right up to the doorstep, even during spring skiing (the mountain overall could have used more snow). Walking distance to base area restaurants and shops. We would come back.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Buttes. We are pleased to hear that you enjoyed all aspects of the condo. We would be delighted to have your family back!
Perfect place to stay on Mount CB
Review Date: 03/30/2021
We loved staying at the ski in- ski out condo in Crested Butte. Being able to stop by the condo for a change of clothes or a quick lunch was wonderful. There is a great view of the base of the mountain as well as scenic mountains in the background. We loved having a full kitchen and have no suggestions for a change!
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Buttes. We are please to hear that you thoroughly enjoyed your stay! We hope that you will visit us again, soon.
Skiing Crested Butte
Matthew
Review Date: 03/21/2021
Enjoyed the ski in ski out condo at Crested Butte. The condo was the perfect location considering the covid virus. The location limited contact with others. The design and amenities in the condo enhanced our vacation. There were a few maintence issues but nothing that adversely affected our stay.
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience at the Buttes. We are pleased to hear that you enjoyed your overall stay. TIP: We have a friendly maintenance staff that will fix most issues that may arise during your stay. Just report it to the front desk and we will schedule their visit.
Great place with a fantastic location
Larry
Review Date: 01/19/2021
The unit was clean, nice floor plan and had plenty of bed space for all of us. Kitchen was well stocked. We could literally ski to the front door for lunch and end of day and it was just a few steps to get to the hill and ski down to the lift. The property management team was extremely helpful and friendly. Will definitely book again!
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you taking the time to share your experience at the Buttes in Crested Butte. We are pleased to hear that you enjoyed your stay. We hope that you will come back and see us, soon!
December Getaway in Crested Butte
Tyler
Review Date: 12/26/2020
I’ve never stayed in a better location. We skied to the front door of the condo every day which was amazing. The kitchen was updated and stocked with everything we needed. The bedrooms on the 2nd floor had high ceilings and comfortable beds. The porch balcony was a nice place to watch people coming down the slopes. I’ve been to breck, copper, and keystone and this condo single handedly allows me to rank crested butte at the top of my list!
Manager Response:
Response from Crested Butte Lodging & Property Management, Inc.
Thank you for taking the time to share your experience in Crested Butte, Tyler! We are pleased to hear that enjoyed your stay and we've made it to the top of your list! Please come back and see us again, soon.
Total Reviews: 5
Summer visit to Rocky Mountains
meir
Review Date: 09/24/2022
Reasonable value for a rental in summer in a beautiful resort town
Fantastic location and amenities
Review Date: 03/27/2022
This was a wonderful rental for our family of five. There was plenty of room for everyone and the two bathrooms are a necessity. The Wifi works great. Thank you for being the first rental we ever experienced that has enough hooks for everyone for coats, snow pants, bathroom towels, swim towels, etc. Thank you for all of the kitchen cabinet space for us to unpack our groceries. The couches are comfy. The views from the rental are phenomenal. We loved being on the first floor. We appreciated that firewood is provided if we wanted to build a fire (we did not build a fire during our stay). The rooms were warm and cozy. We love the convenience that the bus stop to the ski resort is right outside the front door. We enjoyed having access to a hot tub and pool. The hot tub temperature needs to be turned down a few degrees while the pool temperature needs to be turned up by a few degrees. The pool was much too cold. We appreciate all the extra towels in the room so we had enough for all of us to use at the pool as well as our daily showers. We were grateful to have plenty paper products- tissues, paper towels, toilet paper, etc. so we never had to run to the store or call the front office.
Complaints: the main door sticks terribly and my kids could not open it or close it. That is a safety issue. One of the bathroom doors needs 1/2 inch shaved off the bottom so it can be opened and closed properly. I don't mind older decor, but the kitchen cabinets and bathroom cabinets need to be replaced. They are losing their functionality. Someone needs to come through and purge items that collect dust- the broken axe by the fireplace, the VCR, the disconnected phones, the junk in all the drawers, etc. There was no guest manual with instructions how to use the heater, fireplace tips, departing instructions, restaurant guides, etc.
The positives far outweigh the negatives for this rental. We had a great vacation.
Complaints: the main door sticks terribly and my kids could not open it or close it. That is a safety issue. One of the bathroom doors needs 1/2 inch shaved off the bottom so it can be opened and closed properly. I don't mind older decor, but the kitchen cabinets and bathroom cabinets need to be replaced. They are losing their functionality. Someone needs to come through and purge items that collect dust- the broken axe by the fireplace, the VCR, the disconnected phones, the junk in all the drawers, etc. There was no guest manual with instructions how to use the heater, fireplace tips, departing instructions, restaurant guides, etc.
The positives far outweigh the negatives for this rental. We had a great vacation.
Specials
Visit during the week for fewer crowds and the best rates as the leaves start to change!